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Consultations
- Prices are up to date as of 31st March 2023. Prices are in Australian dollars. You can use the xe.com currency converter to confirm the approximate amount in your local currency.
- Pre-payment is required for all consultations via PayPal. If you don't have a Paypal account, there is an option to pay with credit card* within the booking process - just click on the yellow Paypal button initially and then you'll see a link to pay with credit card. If you don't have either, please contact me via the Contact page so we can arrange a bank transfer (Australian clients only).
- All consultations are via Zoom, some can be done as audio-only or a phone call if preferred (please request this when booking).
- *Visa debit cards and similar cards also work
- All fees are listed on the below booking pages
If you're from either Australia or New Zealand please use this booking form.
If you're from another country please use this booking form.
What's included in the first consultation
You will receive a unique and unparalleled level of care working with me.
The first consultation is a comprehensive process allowing me to understand the details of your case. This includes our actual 60-70 minute consultation time and also the time I spend before and after on your case. In total, approximately 3 hours are spent on your case for the first consultation, delivering you a high standard of care you likely haven't received before.
This process includes:
- a thorough pre-consultation review of your health history
- review of one set of standard pathology results, SIBO results and/or stool test*
- your 60-70 minute consultation on Zoom
- post-consultation research/reflection
- write up of your initial treatment suggestions**
- prescription of required supplements if relevant
- pathology recommendations if required - usually a combination of blood tests and gut-related tests such as breath tests and/or microbiome testing
- Communication where required with other healthcare providers on your team (eg. GP)
*pathology refers to blood tests not more than 12 months old and available/provided prior to the consultation
**treatment recommendations after the first consultation are to get you started. A comprehensive treatment plan is designed once any required pathology is undertaken and provided to you as part of the 3 consultation package.
What's included in the 3 consultation package
This is a package of consultations after your initial consultation.
- Email support between consultations - a limit of 2 short emails between each consultation. Longer questions/discussions about your overall case or treatment are addressed only in the Zoom consultations.
- In the early and mid stages of treatment, consultations are best if they are spaced around 3 weeks apart, any longer and this will affect your momentum and ability to understand your case.
- 3 x 40-45 minute Zoom consultations to be used within 2-3 months
- Extra research into your case as needed
- Personalised dietary advice
- Updated treatment plan after each consultation
- Updated prescriptions
- Helpful resources and personal recommendations for appropriate tools and therapies
- Report of Findings to summarise your naturopathic and nutrition diagnoses
- Health Mindmap with an overview of the various factors contributing to your health challenges
- Roadmap to Health outlining the steps to get you back to good health
- Pathology reviews
- Communication where required with other healthcare providers on your team (eg. GP)
If you're from either Australia or New Zealand please use this booking form.
If you're from another country please use this booking form.
Important Notes
- Many clients require/request extra support between consultations - this is available over email at the per minute rate (listed on the Make a Booking page). Any questions or troubleshooting that would normally be covered in a consultation can be addressed this way by email. To keep my work sustainable, the only emails that don't incur a charge are ones that are to clarify information from a treatment plan, simple yes/no questions or admin (eg. questions about booking in). If you have purchased the 3 consulting package, 2 emails between consultations are included in the fee, email fees are chargeable once your package has been completed.
- If needed, follow up consultations or Q&A sessions can also be conducted over email rather than Zoom, charged at the per minute rate. These are helpful for people with cognitive difficulties or chronic fatigue syndrome for example. Please let me know if you would like this option.
- New treatment plans, treatment adjustments and review/collection of pathology results require a consultation.
- Prescription repeats are only available to ongoing clients who have an appointment at least every 3 months, unless you have reached maintenance with your health. Prescriptions are at the discretion of Allison Jones. I have a duty of care to you, so need to be comfortable with all prescriptions.
- Australian health funds unfortunately do not cover Zoom and email consultations.
- *In some cases, the Report of Findings may not be completed so that I can instead spend more time researching your case. This sometimes occurs where some clients have complex cases or if there is a delay with required pathology to make a naturopathic/nutritional diagnosis. I will always do my best to give you enough information in writing to account for this.
- Pathology review as part of ongoing consultation is conducted in time for your next consultation (all pathology results require a consultation to be booked)
Other Services
Pathology Interpretation Services
These services are available for both ongoing clients and one-off reports if you are already working with another healthcare provider. They do not constitute diagnosis or treatment of a medical condition. You will be provided with a written report. These are an interpretive service and do not include treatment recommendations.
A questionnaire will be sent to you to complete before I review your test/s unless you are an existing client.
- Review of one set of standard pathology (no more than 3 months old) - $80
- Ombre or Biomesight test review and interpretation - $80 per report
- Genova GI Effects, Diagnostic Insight GI Map, Invivo GI Ecologix or Microba review and interpretation - $100 per report
- Genova or Great Plains Organic Acids test $100 per report
- Nutrigenomic tests - this interpretation is available to existing clients only, because your genetics don't necessarily equate to what is actually going on in your body.
- If you end up booking in with me as a client *after* purchasing a report, I will discount your initial consultation fee by $30.
Important: pathology interpretations do not constitute a medical diagnosis or treatment. If I suspect you have a medical condition, I will always refer you back to your medical practitioner for assessment. These services are to assess your nutrition or gut microbiome status and to determine if there is anything that needs addressing from a diet or lifestyle perspective.
Cancellation Policy
Changes or cancellations to consultation bookings require a minimum of 48 hours otherwise 30% of the fee is payable. As a small business owner, I appreciate your understanding. A last-minute cancellation may prevent someone else who needs a consultation from booking in.
Pathology and Supplement Costs
- Pathology testing (eg. blood, stool, urine) is often required to confirm a nutritional diagnosis and/or to monitor treatment. These costs are not included in consultation fees – costs will be provided to you upfront. GPs/MDs may sometimes run the tests if they agree there is a need.
- Nutritional supplements are prescribed if appropriate, but only if absolutely needed. Costs for supplements are available via the relevant website (eg. Vital.ly or iHerb) – costs are not included in consultation fees.
- If a supplement or herbal mixture is ordered by me specifically for you, payment must be made upfront.
- Generally, no refund is available after pathology or supplements are ordered/purchased unless the store you purchased from allows this and you have met the requirements.
- If you require an individualised meal plan or a written pathology interpretation (eg. for organic acids or comprehensive stool testing), this can be provided at additional cost as these take time to prepare outside of consultations, based on your needs and personal preferences. High quality standardised meal plans are also available.